Individual Terms & Conditions

Retreat Centre Booking Terms and Conditions

Thank you for considering Penhurst Retreat Centre for your upcoming retreat. To ensure a smooth and enjoyable experience for all participants, please carefully review the following booking terms and conditions. By making a reservation at our retreat centre, you agree to comply with these terms.

Booking Confirmation and Payment:

• A non-refundable deposit is required to secure your reservation.
• Full payment must be received by 5 weeks prior to the retreat start date.
• Payments can be made via card, and by Bank Transfer (BACS).

Cancellation Policy:

The initial deposit is non-refundable.

Cancellations made 45 days or more prior to the retreat start date will receive a 75% refund, excluding the non-refundable deposit.

Cancellations made within 45 days of the retreat start date are non-refundable.

Accommodation:

• Room assignments will be made based on availability and may be subject to change.
• Room rates are based on single or double occupancy. Additional charges may apply for extra guests.

Participant Information:

• Participants are required to provide accurate and up-to-date information for all attendees.
• Any changes to the participant list must be communicated in writing to us at least 15 days before the retreat.

Retreat Schedule:

• Participants are expected to adhere to the retreat schedule and guidelines provided by the retreat facilitators.
• Any special requests or dietary restrictions should be communicated in advance.

Facility Use:

• Participants are expected to treat the retreat centre and its facilities with respect.
• Any damages caused by participants will be the responsibility of the booking party.

Liability:

• Penhurst Retreat Centre is not liable for any injuries, losses, or damages incurred during the retreat.
• Participants are encouraged to obtain travel insurance that covers unforeseen events.

Force Majeure:

• Penhurst Retreat Centre is not liable for circumstances beyond its control, such as natural disasters, acts of terrorism, or other unforeseen events.

Privacy:

• Participant information will be kept confidential and used only for the purpose of the retreat.

Miscellaneous:

• Smoking is prohibited in all indoor areas of the retreat centre.
• Pets are not allowed unless otherwise specified in writing.
• By confirming your reservation, you acknowledge that you have read and agree to these booking terms and conditions. Penhurst Retreat Centre reserves the
  right to modify these terms at any time, and any changes will be communicated to the booking party.

Thank you for choosing Penhurst Retreat Centre.

We look forward to providing you with a transformative and rejuvenating retreat experience.